Rachel Thompson, Ph.D., BCBA-D, LABA

Senior Advisor

Dr. Rachel Thompson (BCBA-D, LABA) is a Professor of Psychology at Western New England University and the Director of the Master’s and Doctoral programs in Behavior Analysis. She has worked in the field of Behavior Analysis for over 30 years and has published over 60 peer-reviewed articles. Dr. Thompson previously served on the faculty of the University of Kansas, where she served as the faculty supervisor for the Sunnyside Infant and Toddler Program.

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5/55 reviews on Google

Ma Parent

★★★★★

Enrolling our son at first steps has been one of the absolute best decisions we have made for our family. The difference in him today compared to when he first started is almost night and day. We have seen incredible progress in his speech and language development, his emotional intelligence, and his ability to self-regulate. Watching him grow, communicate so much more effectively, and navigate his emotions with confidence has been incredible.

The center itself is top-tier. It is always exceptionally clean, bright, and welcoming, and the entire team is deeply dedicated to helping my son gain the skills he needs in a fun environment.

As a working parent, I cannot express enough how grateful I am for their accommodation and flexibility. Whenever unexpected work schedule changes pop up last-minute, they are always so sweet, understanding, and willing to work with us.

What sets them apart most is how truly collaborative they are. They actually listen to my input as a parent and seamlessly implement our family goals into his routine.

Our parent meetings are consistently insightful, filled with practical, helpful tips we can use at home, and structured so well. He truly loves going here, and the staff's kindness and expertise mean everything to us. I cannot recommend First Steps highly enough!

William McGuinn

★★★★★

I have known Jarrod for over twenty years. He is exceptionally knowledgeable, consistently professional, and genuinely caring in everything he does. He is someone you can trust and rely on. I highly recommend working with him and his team.

Kevin Schlichenmeyer

★★★★★

The founder of this program has over 20 years experience in training and professional development and has been passionate about helping families just as long. This is a strong clinician-led organization with a focus on meaningful outcomes.

Casey Clay

★★★★★

Great company with a team of highly experienced experts. First Steps understands what kids need and how to get it to them compassionately and effectively.

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Rachel Thompson, Ph.D., BCBA-D, LABA

You don’t have to figure this out alone

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Rachel Thompson, Ph.D., BCBA-D, LABA — Senior Advisor at First Steps Developmental Services