Family Support Services

Caregiver & Parent Coaching

Supporting Families Beyond the Therapy Setting

Families are at the heart of everything we do. Our Caregiver & Parent Coaching services provide ongoing training, coaching, and personalized support to empower caregivers with practical tools to reinforce learning at home.

Free Support Call Contact Us Woburn Center

WORKING HOURS Monday–Friday, 8:30 AM – 6:00 PM

Children to age 6 · Woburn, MA · Caregiver & Parent Coaching

Mother and child engaging with developmental toys at First Steps Developmental Services, promoting caregiver involvement and child learning in a supportive environment.

Caregiver Support and Resources

Caregiver involvement plays a critical role in supporting meaningful progress. Our coaching services are designed to help families better understand their child's development and feel confident applying supportive strategies within everyday routines.

By offering guidance, education, and resources, we help caregivers reinforce learning, promote consistency, and navigate challenges with greater clarity and confidence.

At First Steps Developmental Services, caregivers help guide the journey. We believe families should have a voice in what matters most—from communication and play skills to daily routines and behavior challenges.

Our Caregiver Coaching Pathways are designed to bring families and clinicians together as true collaborators. You share your priorities, goals, and concerns, and we work together to create a plan that supports your child and your family every step of the way.

Because when caregivers feel empowered, informed, and supported, children thrive.

Child engaging with educational toys in an ABA therapy center, with a caregiver observing, highlighting individualized learning and skill development at First Steps Developmental Services, Woburn.

Core Caregiver & Parent Coaching Supports

These coaching supports are designed to provide caregivers with practical tools, education, and encouragement to support learning and development across daily routines and environments.

Child engaged in play-based learning with a caregiver at First Steps Developmental Services ABA Center, featuring colorful drawings and a supportive environment.

Ongoing Caregiver Coaching

Personalized coaching sessions that offer continued guidance, encouragement, and support based on each family's needs and priorities.

Brightly colored play area featuring a rainbow mural, climbing wall with grips, and a tunnel, designed for engaging and supportive ABA therapy at First Steps Developmental Services, Woburn.

Practical Training & Guidance

Hands-on training and discussion to help caregivers understand strategies they can use throughout daily routines.

Colorful playroom with interactive learning elements at First Steps ABA Center, Woburn, showing the engaging environment where children develop skills that transfer to home routines.

Reinforcing Learning at Home

Support focused on helping caregivers apply learning strategies consistently within home and community settings.

Child and therapist engaging in interactive play at First Steps Developmental Services ABA Center, Woburn, with colorful art supplies on the table, promoting skill development through applied behavior analysis.

Collaborative Problem-Solving

Ongoing opportunities to ask questions, address concerns, and work collaboratively through challenges as they arise.

Caregivers and child engaged in hands-on learning activity at First Steps Developmental Services, illustrating personalized coaching and support in a collaborative environment.

Resource Sharing & Education

Access to helpful resources and information that promote understanding, confidence, and informed decision-making.

Two First Steps Developmental Services professionals collaborating to provide family-centered ABA therapy support in a welcoming center environment.

Family-Centered Support

A supportive partnership that respects each family's strengths, values, and goals while providing encouragement throughout the journey.

You don't have to figure this out alone

Guiding your First Steps to lifelong success.

For parents of children under age 6 with autism and Down syndrome

Just got a diagnosis?

Feeling overwhelmed?

We offer a free 30-minute parent support call to help you understand your child, talk through challenges, and figure out next steps — no pressure to start services.

Book your free call
  • Clarity
  • Support
  • Next steps
  • No waitlist

Get Started Now

What to Expect in Our Parent and Caregiver Coaching Process

Person writing on a document with financial papers and a calculator, representing administrative tasks at First Steps Developmental Services, ABA Center in Woburn.

Step 1

Initial Conversation

Families connect with our team to discuss questions, goals, and areas where support is needed.

Family sharing a joyful moment together, illustrating how coaching at First Steps Developmental Services is shaped around each family's own routines, priorities, and goals.

Step 2

Understanding Family Needs

Coaching is shaped around each family's routines, priorities, and concerns.

Two First Steps Developmental Services professionals kneeling with educational toys, illustrating the hands-on coaching and training provided to caregivers in Woburn.

Step 3

Coaching & Training

Caregivers receive practical coaching, guidance, and encouragement tailored to their child and family.

Family collaborating with the First Steps ABA therapy team to plan individualized support, reflecting the ongoing partnership at the heart of caregiver coaching in Woburn.

Step 4

Individualized Planning & Ongoing Collaboration

With over 20 years of experience, our team understands the needs of young children and families. We provide thoughtful guidance, ongoing support, and collaborative care throughout the therapy process.

Support continues over time through ongoing communication, shared problem-solving, and adjustments as family needs and goals evolve.

  • Foundations of ABA
  • Sibling & Family Systems
  • Emotional Regulation & Co-Regulation Coaching
  • Autism & Neurodevelopmental Education
  • Feeding & Mealtime Support
  • Project ImPACT
  • RUBI – Managing Challenging Behavior
  • Play-based Skill Development
  • Adaptive Skills
  • Transition & Flexibility Coaching
  • Sleep Support
  • Toilet Training
  • Functional Communication Coaching
  • Preschool/Daycare Readiness Coaching

What Caregiver & Parent Coaching Looks Like

Parents choose the focus areas that matter most to their family.

Our dedicated clinical team is here to make sure, not only that you receive the information, but also learn how to apply it to your everyday life in a meaningful and impactful manner.

Start a Conversation

Frequently Asked Questions

Still have questions? Explore our FAQs or reach out anytime. When you're ready, we're here to help you get started.

Who can participate in caregiver and parent coaching?

Caregiver and parent coaching is available to parents and primary caregivers involved in the child's daily life.

How does coaching help reinforce learning at home?

Coaching provides caregivers with practical tools and strategies that can be applied during everyday routines and interactions.

Are resources provided to caregivers?

Yes. Caregivers receive guidance, education, and access to resources that support confidence and success beyond the therapy setting.

Is coaching ongoing or short-term?

Coaching is designed to provide ongoing support and can be adjusted over time based on family needs.

How do we get started?

The first step is reaching out to schedule an initial conversation with our team.

What Families Say

5/55 reviews on Google

Ma Parent

★★★★★

Enrolling our son at first steps has been one of the absolute best decisions we have made for our family. The difference in him today compared to when he first started is almost night and day. We have seen incredible progress in his speech and language development, his emotional intelligence, and his ability to self-regulate. Watching him grow, communicate so much more effectively, and navigate his emotions with confidence has been incredible.

The center itself is top-tier. It is always exceptionally clean, bright, and welcoming, and the entire team is deeply dedicated to helping my son gain the skills he needs in a fun environment.

As a working parent, I cannot express enough how grateful I am for their accommodation and flexibility. Whenever unexpected work schedule changes pop up last-minute, they are always so sweet, understanding, and willing to work with us.

What sets them apart most is how truly collaborative they are. They actually listen to my input as a parent and seamlessly implement our family goals into his routine.

Our parent meetings are consistently insightful, filled with practical, helpful tips we can use at home, and structured so well. He truly loves going here, and the staff's kindness and expertise mean everything to us. I cannot recommend First Steps highly enough!

William McGuinn

★★★★★

I have known Jarrod for over twenty years. He is exceptionally knowledgeable, consistently professional, and genuinely caring in everything he does. He is someone you can trust and rely on. I highly recommend working with him and his team.

Kevin Schlichenmeyer

★★★★★

The founder of this program has over 20 years experience in training and professional development and has been passionate about helping families just as long. This is a strong clinician-led organization with a focus on meaningful outcomes.

Casey Clay

★★★★★

Great company with a team of highly experienced experts. First Steps understands what kids need and how to get it to them compassionately and effectively.

Read all reviews on Google

Take the first step

Ready to learn more? We offer a free 30-minute parent support call — no pressure, no commitment. Or send us a message and we'll be in touch.

Free support call (781) 460-9756 Contact us

Insurance We Accept

Harvard Pilgrim Health Care logo Tufts Health Plan logo Carelon Behavioral Health logo Blue Cross Blue Shield logo Massachusetts Behavioral Health Partnership logo Aetna logo Fallon Health logo Health New England logo