Frequently Asked Questions
How can I contact First Steps Developmental Services?
To contact First Steps Developmental Services, you can reach out via our online contact form, email us directly, or call us at our listed phone number. We look forward to assisting you with your inquiries.
What is the process for scheduling an initial assessment?
The process for scheduling an initial assessment involves contacting First Steps Developmental Services through our online form, email, or phone. Our team will guide you through the necessary steps to set up your appointment.
How can I inquire about ABA therapy services?
Inquiring about ABA therapy services is simple. You can reach out to First Steps Developmental Services by filling out our contact form, emailing us directly, or calling our office for more information and to schedule an initial consultation.
What information do I need to provide when contacting the center?
When contacting the center, you need to provide your name, contact information, your child's name and age, and a brief description of your concerns or the services you are seeking.
Where is First Steps Developmental Services located?
First Steps Developmental Services is located at 18 Commerce Way, Woburn, Massachusetts, providing center-based early intervention and ABA therapy services for children with developmental needs.
What are the hours of operation?
The hours of operation for First Steps Developmental Services are Monday through Friday from 8:30 AM to 5:00 PM.
How do I reach customer support?
To reach customer support, you can contact us via our online form, email us directly, or call our office at the provided phone number. We’re here to assist you with any inquiries or support you may need.
What services are offered at the center?
The services offered at the center include developmental support, ABA therapy, and tailored interventions for children with autism and related developmental needs. We aim to support each child's unique developmental journey.
Is there a waiting list for services?
Currently, there is no waiting list for assessments at First Steps Developmental Services. Families are encouraged to contact the center to discuss their child's needs and schedule an initial consultation.
What age groups do you serve?
First Steps Developmental Services primarily serves young children in early developmental years, including infants, toddlers, and preschool-aged children who may benefit from early intervention and Applied Behavior Analysis (ABA) support.
How can I get a referral?
To get a referral, you can reach out to your child's pediatrician or healthcare provider, who can assess your child's needs and recommend our services at First Steps Developmental Services.
What should I bring to my appointment?
When attending your appointment, you should bring any relevant medical records, previous assessments, and a list of concerns or questions you may have regarding your child's development. This will help us better understand your needs and provide effective support.
Are there any fees for consultations?
Consultation fees for our services vary based on the specific assessments and support needed. Please contact us directly for detailed information regarding costs and to discuss your child's unique requirements.
How long does the assessment process take?
The assessment process typically takes between one to two hours, depending on the specific needs of your child and the complexity of the evaluation.
Can I schedule an appointment online?
You can schedule an appointment online with First Steps Developmental Services. Simply visit our website to access the scheduling form and choose a convenient time for your initial consultation.
What qualifications do your therapists have?
Therapists at First Steps Developmental Services are trained professionals experienced in Applied Behavior Analysis (ABA) and early childhood development, working under the supervision of qualified specialists who design and oversee individualized treatment plans.
How do I provide feedback about services?
Providing feedback about our services is easy. You can share your thoughts by filling out the feedback form on our website, sending us an email, or calling our office directly. Your input is valuable to us!
Are services covered by insurance?
Services at First Steps Developmental Services may be covered by insurance. We recommend contacting your insurance provider to verify coverage details for ABA therapy and other developmental support services.
How can I access resources for parents?
Accessing resources for parents is straightforward. You can visit our website's dedicated parent resource section or contact us directly via phone or email for personalized support and guidance tailored to your child's developmental needs.
What types of therapy do you offer?
First Steps Developmental Services provides Applied Behavior Analysis (ABA) therapy and developmental support programs designed to help children with autism and related developmental needs build communication, social, and daily living skills.
Is there a parent support group available?
A parent support group is available through First Steps Developmental Services. This group provides a welcoming environment for parents to share experiences, seek advice, and connect with others navigating similar challenges.
How can I track my childs progress?
Tracking your child's progress involves regular communication with our team, reviewing assessment reports, and participating in scheduled meetings to discuss developmental milestones and goals. We provide ongoing updates to ensure you are informed and engaged in your child's journey.
What is the best way to communicate with staff?
The best way to communicate with staff is through direct contact methods such as phone calls or emails. For quick inquiries, feel free to use our online contact form for efficient communication.
Are there any upcoming workshops or events?
Upcoming workshops and events are periodically organized by First Steps Developmental Services to support families and children. Please check our website or contact us directly for the latest information on schedules and registration.
How do I update my contact information?
To update your contact information, please reach out to us via email or phone, providing your current details and the updates needed. Our team will assist you in making the necessary changes promptly.
What languages are spoken at the center?
The languages spoken at the center include English, Portuguese and Spanish, allowing us to effectively communicate with a diverse range of families and provide the best support for children's developmental needs.
Can I tour the facility before enrolling?
You can tour the facility before enrolling. We encourage prospective families to visit and explore our environment, allowing you to see firsthand how we support children's developmental journeys. Please contact us to schedule your visit.
What is the process for transitioning to school?
The process for transitioning to school involves preparing your child through individualized assessments, developing a tailored support plan, and collaborating with educators to ensure a smooth adjustment to the school environment.
How do you handle emergencies or crises?
Handling emergencies or crises involves a structured approach. Our team is trained to assess situations promptly, ensuring the safety and well-being of the child while providing immediate support and resources to families during challenging times.
