Functional Communication — Woburn, MA

Functional Communication Support

Helping children express their needs, thoughts, and emotions in meaningful ways.

Functional communication support helps children develop practical ways to express what they want, need, and feel. When children can communicate effectively, frustration is reduced, confidence grows, and everyday interactions become more successful at home, in learning environments, and in social settings.

WORKING HOURS Monday–Friday, 8:30 AM – 6:00 PM

Children to age 6 · Woburn, MA · ABA Therapy Programs

Child working with a therapist on communication skills at First Steps Developmental Services in Woburn

Building Communication That Works in Real Life

Functional communication support focuses on helping children develop communication skills that are useful and meaningful in daily life. Using play-based, child-led ABA strategies, we support children in expressing needs, making choices, requesting help, and engaging with others in ways that feel natural and achievable. Communication goals are individualized and introduced gradually, allowing children to build skills at their own pace while feeling supported and understood.

Learn more about our ABA therapy services

Supporting the Child and the Family Together

Helping Children Communicate with Confidence

Functional communication support focuses on helping children develop communication skills that are useful and meaningful in daily life. Using play-based, child-led ABA strategies, we support children in expressing needs, making choices, requesting help, and engaging with others in ways that feel natural and achievable.

Learn about our assessment process

Supporting Families Through the Process

We work closely with families to help them understand how communication skills are developing and how to encourage progress in everyday interactions. Caregivers receive clear guidance and shared strategies so communication support feels consistent, empowering, and realistic within daily routines.

Caregiver and parent coaching

You don't have to figure this out alone

Guiding your First Steps to lifelong success.

For parents of children under age 6 with autism and Down syndrome

Just got a diagnosis?

Feeling overwhelmed?

We offer a free 30-minute parent support call to help you understand your child, talk through challenges, and figure out next steps — no pressure to start services.

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  • No waitlist

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Questions About Functional Communication Support

These are the most common questions families ask about functional communication support through ABA therapy at First Steps Developmental Services in Woburn, MA.

What is functional communication support?

Functional communication support focuses on helping children develop practical, meaningful ways to express their wants, needs, and feelings. This may include speech, gestures, picture systems, or augmentative and alternative communication (AAC) tools, chosen based on each child's individual needs and abilities.

Who can benefit from functional communication support?

Children who have difficulty expressing themselves verbally or who rely on challenging behaviors to communicate their needs can benefit from functional communication support. Support is individualized and can help children at all communication levels.

How does ABA therapy support communication development?

ABA therapy supports communication by identifying the most effective and meaningful ways for each child to express themselves, then teaching those skills in a systematic, play-based way. Goals are targeted based on assessment findings and the child's daily communication needs.

What is AAC and how is it used in ABA therapy?

Augmentative and alternative communication (AAC) includes tools like picture exchange systems, speech-generating devices, and sign language that support or replace spoken language. ABA therapy can incorporate AAC when it is the most effective way to support a child's communication development.

How does communication support help reduce challenging behavior?

Many challenging behaviors — such as tantrums or aggression — occur when a child cannot effectively communicate their needs. By building functional communication skills, children gain a more reliable and socially appropriate way to express themselves, which often reduces frustration and challenging behavior.

How are parents involved in communication support?

Parents are essential partners in communication support. Our team provides caregivers with clear strategies and guidance so they can reinforce communication skills during everyday routines at home and in the community.

What Families Say

5/55 reviews on Google

Ma Parent

★★★★★

Enrolling our son at first steps has been one of the absolute best decisions we have made for our family. The difference in him today compared to when he first started is almost night and day. We have seen incredible progress in his speech and language development, his emotional intelligence, and his ability to self-regulate. Watching him grow, communicate so much more effectively, and navigate his emotions with confidence has been incredible.

The center itself is top-tier. It is always exceptionally clean, bright, and welcoming, and the entire team is deeply dedicated to helping my son gain the skills he needs in a fun environment.

As a working parent, I cannot express enough how grateful I am for their accommodation and flexibility. Whenever unexpected work schedule changes pop up last-minute, they are always so sweet, understanding, and willing to work with us.

What sets them apart most is how truly collaborative they are. They actually listen to my input as a parent and seamlessly implement our family goals into his routine.

Our parent meetings are consistently insightful, filled with practical, helpful tips we can use at home, and structured so well. He truly loves going here, and the staff's kindness and expertise mean everything to us. I cannot recommend First Steps highly enough!

William McGuinn

★★★★★

I have known Jarrod for over twenty years. He is exceptionally knowledgeable, consistently professional, and genuinely caring in everything he does. He is someone you can trust and rely on. I highly recommend working with him and his team.

Kevin Schlichenmeyer

★★★★★

The founder of this program has over 20 years experience in training and professional development and has been passionate about helping families just as long. This is a strong clinician-led organization with a focus on meaningful outcomes.

Casey Clay

★★★★★

Great company with a team of highly experienced experts. First Steps understands what kids need and how to get it to them compassionately and effectively.

Take the first step

Ready to learn more? We offer a free 30-minute parent support call — no pressure, no commitment. Or send us a message and we'll be in touch.

Insurance We Accept

Harvard Pilgrim Health Care logo Tufts Health Plan logo Carelon Behavioral Health logo Blue Cross Blue Shield logo Massachusetts Behavioral Health Partnership logo Aetna logo Fallon Health logo Health New England logo